I love Oprah for teaching the 'No' lesson. I just need to remember to use it more often.
Had a telemarketer call the other day and it went something like this:
T: Hi, I'm calling you back because the last time we spoke you said 'sometime next year' would be a good time to check back with you-- (it's the 10th of the new year already--slacker)--
T: [blah blah blah] installation of windows [blah blah blah] ........I'm waiting for a break and finally interrupt him --
ME: --We're not interested.
T: Really? Because the last time we spoke, you said you were interested in replacing your windows sometime next year [blah blah blah.......I'm gazing out into the newly fallen snow and imagining all 26 of my windows removed, and a minus 5 windchill blowing through my kitchen] and then I snap out of that fantasy and say--
ME: I don't recall having that conversation.
[is this a new sales technique praying on the bad recall of menopausal women with 20 year old windows?]
T: Yes, we--
ME: Look, my husband's in the business. So, if we decide our windows need replacing, he would do the work himself.
T: Well, that's great that your husband can install windows and I completely understand him not wanting to hire someone to do it then ...[should have ended there, but then he inhaled and went on]..... but he couldn't offer the warranty that we can by doing the work himself.
ME: For a second the phone was silent on both ends. I know what I was thinking [seriously dude? I should pay thousands of dollars in labor to YOU when my husband can install them for free. And besides, I know where to find my husband if something doesn't work with the windows. Can you give me THAT guarantee?]
T: He said nothing while I was thinking. Perhaps his brain was saying 'Seriously dude? Did you just say that out loud? Maybe she's really dumb enough to fall for that line? Yeah, I need to add this one to my top 10 sales pitches, because she hasn't hung up on me yet----
ME: -- Click--
Who am I?
What did I say?
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